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Owner Payout Terms

Effective 2026-05-03 · Version 2026-05-03

These Owner Payout Terms supplement the Terms of Service and apply to anyone who lists a tool on Toolie and receives payouts. By completing Stripe Connect onboarding, you accept these terms.

1. Stripe Connect Express

Payouts are processed through a Stripe Connect Express account that you create through Toolie. By onboarding, you also agree to the Stripe Connected Account Agreement.

2. Eligibility

You must be 18 or older.
You must have a valid Canadian bank account in your own legal name.
You must provide accurate identity information for KYC verification by Stripe.

3. Earnings and fees

You set your own listing prices, including the tool's value used for the Renter's damage-liability cap.
Toolie retains a commission of 12 % of the rental amount per completed reservation.
Amounts recovered from a Renter for damage, loss, or non-return are paid to you in full, without commission (they reimburse you, they are not rental income). Late-return fees are treated as rental income and are subject to the standard commission.
Applicable taxes (GST/QST) are collected from the Renter and remitted by Toolie on your behalf.
Stripe processing fees are absorbed by Toolie out of its commission.

4. Payout timing

On approval of a reservation, the rental payment (less commission) is transferred to your Stripe balance. Stripe pays out from your balance to your linked bank account on the standard schedule (typically T+2 business days in Canada). Stripe may delay payouts for risk or verification reasons.

5. Damage, loss, and non-return recovery

Toolie does not hold a security deposit. If a tool is damaged, lost, or not returned, the amount owed by the Renter is recovered from the Renter's payment method on file — after the dispute process where applicable — up to the tool's value shown at booking. When that amount is successfully collected, it is transferred to your Stripe balance and paid out on the standard schedule.

Recovery depends on a successful charge to the Renter's card. If the charge is declined or cannot be completed, Toolie is not obligated to advance the funds, and your payout for that amount may be delayed or not made. Toolie will use reasonable efforts to collect but does not guarantee recovery.

6. Refunds and reversals

If a reservation is cancelled or refunded, Toolie will reverse the corresponding transfer from your Stripe balance. If your balance is insufficient, Stripe may debit your linked bank account.

7. Tax responsibility

Toolie collects and remits applicable consumption taxes (GST/QST) on rentals on your behalf. Income tax on your earnings is your responsibility. We will provide annual earnings statements to assist you in filing. You are responsible for determining and meeting your own tax-registration obligations.

8. Compliance

You agree to comply with all applicable laws, including those relating to consumer protection, product safety, anti-money-laundering, and tax. Toolie may suspend or terminate your ability to receive payouts for material breach.

9. Termination

You may close your Connect account at any time, which will deactivate your listings. Outstanding balances will be paid out per the standard schedule.